Shipping policy

Welcome to sitala.store. By accessing our website and purchasing our products, you agree to be bound by the following terms:

• Order Acceptance: All orders placed on the website are subject to availability. We reserve the right to cancel any order due to stock issues or pricing errors.

• Pricing & Payments: All prices are listed in PKR. We currently accept Cash on Delivery (COD) and e.g., Bank Transfer/EasyPaisa.

• Shipping Policy: * Deliveries within Pakistan typically take 3–7 working days.

  • Delivery charges will be displayed at checkout.

• Returns & Exchanges:

  • Items must be returned within 7 days of delivery.

  • Products must be unused, unwashed, and have original tags attached.

  • Sale items are non-refundable unless a manufacturing defect is proven.

• Limitation of Liability: sitala.store is not liable for any indirect damages resulting from the use of our products or website. We provide our services "as is" without any express warranties unless stated.